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Jobs

The Albright-Knox Art Gallery is currently hiring for the following positions. We are unable to accept unsolicited resumes.


Assistant Head of Security (Full Time)

The Assistant Head of Security works with the Head of Security to provide a strong leadership team and is responsible for creating, improving, and maintaining top-quality professional relationships with the security officers as well as our internal (AK employees) and external customers.

Position Details

DUTIES AND RESPONSIBILITIES 

 

  • Assist with the coordination of security services to effectively run the institution, including, but not limited to:
    • Shift operations
    • Conducting inspections of designated areas 
    • Assisting with development of new employees 
    • Review of shift reports, activity logs, and other reports for accuracy and completeness
    • Inspection of officers for proper uniform and professional appearance
    • Prompt response to customer calls-for-service and direct complaints 
    • Assist with hiring, onboarding, and performance management of security team, including disciplinary actions as appropriate 
    • Proper documentation of incidents; customer complaints; and employee absences, late arrivals, and early departures
    • Fill security officers’ posts in times of unplanned absences through staffing or personally working post
  • Additional duties may be assigned

 

 

REQUIRED QUALIFICATIONS

 

  • High level of motivation and ability to work both independently and in a team atmosphere
  • Strong communication skills (oral, written, and interpersonal)
  • Flexible schedule  (able to work days, evenings, and weekends)
  • Proven leadership abilities, including ability to coach and mentor employees
  • Qualifications in accordance with New York State Security Guard Act of 1992
  • Strong computer skills
  • Should have reliable transportation 

 

 

EDUCATION AND WORK EXPERIENCE

 

  • High school diploma or equivalent; college preferred
  • Security officer experience preferred, not required
  • Customer service experience 
  • Management experience preferred, not required

 

Please apply for this position online at:
https://home.eease.adp.com/recruit/?id=11715351 


Art Preparator (Temporary, Part Time: February 2015 installation, with potential for other assignments)

The Art Preparator assists staff and outside researchers requiring access to works in the Collection. He/she is also responsible for assisting in the receiving and installing of special exhibitions, including projects organized in house as well as those contracted from other institutions.

Position Details

DUTIES AND RESPONSIBILITIES

  • Oversee all aspects of handling and movement of all artwork within the building. 
  • Oversee and work with art handlers when working on projects.
  • Responsible for safe and proper display of artwork.
  • Responsible for the safe and organized storage of all art objects. This involves moving, packing, unpacking, receiving, and releasing Collection paintings and sculptures.
  • Maintain storage inventory with the Registrars.
  • Assist with the physical organization and maintenance of the museum in partnership with the Buildings & Grounds and Curatorial teams.
  • Accompany, as courier, and install Collection objects at other museums when appropriate.  
  • Transport, often with team, items from museum to off-site storage facility
  • Participate in opportunities to advance personal and professional growth.
  • Facilitate internal communication by participating in team meetings and by sharing knowledge, skills, and experience with co-workers.
  • Be innovative. Seek opportunities to increase productivity and efficiency, while enhancing the financial viability of the organization.
  • Use good time-management techniques.
  • Use good judgment to make decisions.

 

REQUIRED QUALIFICATIONS

  • Strong team player.
  • Ability to assist outside contractors and visiting artists, curators, and conservators.
  • Highly organized with strong time management techniques and attention to detail.
  • Previous experience with tracking, rigging, and crating a plus.
  • Good judgment and decision-making skills.
  • Excellent communication skills. 
  • Results-driven, energetic, and dedicated to task.
  • Must be available to work evenings, weekends, overtime and emergency on-call basis.
  • Willingness to drive during off-site transports.

 

EDUCATION AND WORK EXPERIENCE

  • Five years plus experience in museum/gallery setting.
  • Impeccable art installation and art handling skills. 
  • Applicable experience in the preparation of art objects for exhibition and loan.
  • Ability to use varied hand tools; knowledge of art processes and materials.
  • Proficient in Microsoft Office Software (calendar, task module, email organization).

Please apply for this position online at:
https://home.eease.adp.com/recruit/?id=11773431


Associate—Shop AK (Part Time)

The Shop AK Associate ensures that museum patrons receive outstanding customer service, with exceptional and friendly communication as well as solid product knowledge of Shop AK merchandise.

Position Details

DUTIES AND RESPONSIBILITIES

  • Ensure each patron is greeted with friendly acknowledgement, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
  • Maintain an awareness of all product information, merchandise promotions, test merchandise, and advertisements.
  • Assist in floor moves, merchandising, display maintenance, and store housekeeping.
  • Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
  • Adhere to all museum policies, procedures, and practices, including signing, pricing, and loss prevention.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Communicate patron requests to management.
  • Other duties as assigned by Shop or museum.

 

REQUIRED QUALIFICATIONS

  • Must have the ability to process information/merchandise through computer system and POS register system.
  • Team player with passionate attention to detail necessary to assist in the completion of tasks simultaneously and on deadline with skill, humor, and flexibility.
  • Excellent writing, spoken, and organizational skills. Sound judgment and strong professional presence.  
  • Familiarity of modern and contemporary art a plus.
  • A desire and passion to learn every day.
  • Must be able to meet the physical requirements of the position, lifting 40+ pounds, carrying, pushing, pulling, kneeling, balancing, climbing, crouching, and reaching. Exposure to cleaning agents, such as window and wood cleaners, etc.
  • Must be able to work evenings, as needed, and weekends. 

 

EDUCATION AND WORK EXPERIENCE

  • High school diploma or equivalency certificate required. College preferred.
  • Previous retail experience a plus.

Please apply for this position online at:
https://home.eease.adp.com/recruit/?id=10556741

Guest Services Representative (Part-Time)
As the first person guests encounter, the Guest Services Representative is responsible for portraying a positive impression of the Albright-Knox and its mission. The Guest Services Representative provides exceptional customer service and shows the utmost dedication to the visitor experience. As a member of the museum’s front-line staff, the Guest Services Representative serves as a point of reference for guests, offering information pertaining to the Collection as well as the surrounding area and its cultural institutions.

Security Guard (Part time)

Position Details

DUTIES AND RESPONSIBILITIES

  • Ensure physical security for protection against intrusion
  • Perform routine security patrols
  • Procedural security, including enforcing the Gallery’s key and security badge control policy and detection of embezzlement
  • Investigate and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations
  • Conduct complete and accurate investigations surrounding intrusions, thefts, fires, accidents, incidents, vandalism, suspicious activities, and policy and procedure violations
  • As a primary point of contact for both employees and patrons, act with courtesy, respect, and in a friendly manner at all times
  • Listen with empathy to employees’ and patrons’ issues and concerns
  • Respond to security and fire alarms, medical emergencies, crimes-in-progress, non-criminal incidents, and natural disasters

COMPENTENCIES AND QUALIFICATIONS

  • High school diploma or equivalent
  • Must be at least 18 years old
  • Security experience is preferred, but not necessary
  • Current New York State Security License preferred
  • Good working knowledge of security operations, safety practices in a business environment, and enforcement procedures
  • Strong written, verbal, and oral communication skills

Please apply for this position online at:
https://home.eease.adp.com/recruit/?id=10513661


How to Apply

Follow the link under the open position to apply for that job. You may apply for multiple positions.

No telephone inquiries or general/unsolicited resumes, please.