DUTIES AND RESPONSIBILITIES

• Ensure that all posts are staffed with qualified security officers
• Provide leadership to ensure that all orders are performed in a complete and professional manner
• Perform assigned duties when serving in the role of a working officer in a manner which demonstrates commitment to excellence by personal example
• Respond to call-offs and no-shows, ensuring shift is filled
• May act as the primary backup to cover open posts
• Review shift reports, activities log, and other documents to ensure content accuracy and completeness
• When necessary, engage in staffing and operational problem-solving
• Complete any additional tasks or details as assigned by the Head of Security and Safety Services 
• Respond promptly to officer reports (oral and written) of violations of Gallery security policies and procedures and life safety hazards
• Refer reports to staff responsible for remedial action or when necessary,  initiate immediate remedial action 
• Promptly respond personally to customer calls-for-services, complaints, and concerns; ensure that response by officers under your supervision is prompt and effective as well
• Prepare daily reports

REQUIRED QUALIFICATIONS

• Good working knowledge of duties and responsibilities listed above
• Strong communication skills (oral and written)
• Proven decision-making skills
• Ability to provide field-level training (coaching) to officers, as necessary

EDUCATION AND WORK EXPERIENCE

• High school diploma or equivalency certificate required; college preferred
• 3+ years related security experience
• Employment qualifications in accordance with the New York State Security Guard Act of 1992, including age eighteen years of age or older
• New York State Security Certification

DUTIES AND RESPONSIBILITIES

• Manages switchboard and telephone calls (answering calls, transferring calls, and logging calls for service)
• Lead role call of security personnel, dispatch officers, and respond to requests for assistance
• Distribute and receive keys, respond to staff requests (including accident/injury forms), and announce guest arrivals to staff
• Monitor and operate video surveillance, recording components and computerized alarm monitoring equipment, stand-alone alarm panels, and telephonic alarm systems
• Intervene where persons are observed on video monitors engaging in conduct determined to be in violation of the Gallery’s security/safety policies
• Dispatch patrol officers and supervisors, as necessary, based on inappropriate behavior or alarm notification, maintaining communication with them until cleared
• Maintain shift-activity logs and document dispatch of patrol officers and supervisors

REQUIRED QUALIFICATIONS

• Good working knowledge of duties and responsibilities listed above
• Strong communication skills (oral and written)
• Proven decision-making skills
• Thorough use of a computer workstation
• Effective customer service skills
• Flexible work schedule for days, evenings, weekends, and holidays

EDUCATION AND WORK EXPERIENCE

• High school diploma or equivalency certificate required; college a plus
• 2+ years of related security/dispatch/control room experience preferred
• Employment qualifications in accordance with the New York State Security Guard Act of 1992, including eighteen years of age or older
• New York State Security Certification preferred

DUTIES AND RESPONSIBILITIES

• Follow a schedule to perform general janitorial services such as mopping, sweeping, dusting, and general clean up inside all buildings
• Empty trash, ashtrays, and other receptacles on a daily basis
• Clean and buff floors in all Gallery buildings
• Proactively address problems identified through inspections
• As a primary point of contact for both employees and patrons, act with courtesy, respect, and in a friendly manner at all times
• Follow all Gallery safety requirements and participate in safety training programs
• Report all unsafe conditions to the Head of Buildings & Grounds
• Assist with set up and breakdown of special events, as needed

REQUIRED QUALIFICATIONS

• Organized self-starter and strong attention to detail
• Good time-management skills
• Strong interpersonal communication abilities
• Demonstrated ability to provide exceptional internal and external customer service
• Ability to effectively operate and use floor buffing machine and cleaning equipment
• Ability to lift and move 20–50 pounds (tables, chairs, etc.)
• Must be able to work overtime, evenings, and weekends, as needed

EDUCATION AND WORK EXPERIENCE

• High school diploma or general equivalency diploma
• 2+ years of relevant work experience in general maintenance or janitorial services
• Experience with floor buffer
• Ability to lift and carry 50 pounds

DUTIES AND RESPONSIBILITIES

• Ensure each patron is greeted with friendly acknowledgement, maintaining outstanding standards, solid product knowledge, and all other components of customer service
• Maintain an awareness of all product information, merchandise promotions, test merchandise, and advertisements
• Assist in floor moves, merchandising, display maintenance, and store housekeeping
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
• Adhere to all Gallery policies, procedures, and practices, including signing, pricing, and loss prevention
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
• Communicate patron requests to management
• Other duties as assigned by shop or Gallery

REQUIRED QUALIFICATIONS

• Must have the ability to process information/merchandise through computer system and POS register system
• Team player with passionate attention to detail necessary to assist in the completion of tasks simultaneously and on deadline with skill, humor, and flexibility
• Excellent writing, spoken, and organizational skills
• Sound judgment and strong professional presence
• Familiarity of modern and contemporary art a plus
• A desire and passion to learn every day
• Must be able to meet the physical requirements of the position: lifting 40+ pounds, carrying, pushing, pulling, kneeling, balancing, climbing, crouching, and reaching; exposure to cleaning agents such as window and wood cleaners
• Must be able to work evenings, as needed, and weekends

EDUCATION AND WORK EXPERIENCE

• High school diploma or equivalency certificate required; college preferred
• Previous retail experience a plus

DUTIES AND RESPONSIBILITIES

• Make sure entry area is clean, free of debris, and inviting
• Ensure menus are free of spots or stains
• Check with phone reservationists, or answering machine messages, to assure you have all reservations and confirm with managers, especially regarding large parties
• Greet guests, escort them to their table, present menus, and fill water glasses
• Make sure the server is aware that guests have been seated
• Ensure quick resolutions of problems, contacting the manager as needed
• Assist with serving of meals as needed
• Say goodbye to all guests and confirm that everything went well
• Clean tables and prepare for other guests

REQUIRED QUALIFICATIONS

• Previous restaurant experience preferred
• Exceptional interpersonal and verbal communication skills
• Ability to work weekends