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The Albright-Knox Art Gallery is currently hiring for the following positions. We are unable to accept unsolicited resumes.

The Albright-Knox Art Gallery provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, genetics or any other legally protected status.

Cleaner (Full Time)
Guest Services Representative (Part Time)
AK Café Kitchen Assistant (Part Time) 
Security Guard (Part Time)
Art Preparator (Part Time, Temporary—Fall 2016)


Cleaner (Full Time)

The Cleaner is responsible for carrying out general services in a proactive and friendly manner, addressing problems identified during inspections, reporting unsafe conditions within the museum, and acting as point of contact for employees and patrons. The Cleaner reports directly to the Head of Buildings & Grounds.

Position Details

DUTIES AND RESPONSIBILITIES

  • Follow a schedule to perform general janitorial services such as mopping, sweeping, vacuuming, dusting, and general cleanup inside all buildings.
  • Perform all required maintenance on the museum’s restrooms to maintain the museum’s standards.
  • Empty trash and other receptacles on a daily basis.
  • Assisting in painting and drywall work will be required as we continually modify our buildings.
  • Some demolition of walls and moving debris to a dumpster will be required.
  • Clean and buff floors in all museum buildings.
  • Strip floors of old wax and apply a new coat of wax as directed by management.
  • Inspect the museum’s campus for damage or other maintenance issues. Report issues you identify to management as quickly as possible.
  • Proactively address problems identified through inspections.
  • Keep the museum grounds clean of garbage, debris, leaves, branches, and other foreign materials.
  • Snow and ice removal (shoveling / salting) will be necessary.
  • As a primary point of contact for both employees and patrons, act with courtesy, respect, and in a friendly manner at all times.
  • Follow all museum safety requirements and participate in safety training programs.
  • Report all unsafe conditions to the Head of Buildings & Grounds. 
  • Assist with setup and breakdown of special events, as needed, which will require some 24/7 availability.
  • Will be required to report, in writing, to the Head Cleaner or Head of Buildings & Grounds any issues that need attention, for example, chipped paint on doors or walls, lights out, or anything else that is not up to the museum’s standards.

 

REQUIRED QUALIFICATIONS

  • Organized self-starter and strong attention to detail.
  • Good time management skills.
  • Previous floor cleaning experience.
  • Strong interpersonal communication abilities.
  • Demonstrated ability to provide exceptional internal and external customer service.
  • Ability to effectively operate and use floor buffing machine and cleaning equipment.
  • Ability to lift and move 20-50 pounds (generally tables, chairs, etc.).
  • Must be able to work overtime, evenings, and weekends, as needed.
  • Must have a valid New York driver’s license.

 

EDUCATION AND WORK EXPERIENCE

  • High school diploma or General Equivalency Diploma.
  • 2+ years relevant work experience in general maintenance or janitorial services.
  • Experience with floor buffer preferred.
  • Experience with floor stripping and waxing preferred.

Apply for this Position Online


Guest Services Representative (Part Time)

As the first person guests encounter, the Guest Services Representative is responsible for portraying a positive impression of the museum and its mission. The Guest Services Representative provides exceptional customer service and shows the utmost dedication to the visitor experience. As a member of the museum’s front-line staff, the Guest Services Representative serves as a point of reference for guests, offering information pertaining to the collection as well as the surrounding area and its cultural institutions.

Position Details

DUTIES AND RESPONSIBILITIES

  • Adhere to ticketing, accounting, order fulfillment, and computer procedures.
  • Process tickets, gift certificates, and coupons.
  • Actively sell Albright-Knox memberships.
  • Reconcile own cash drawer at opening and closing of each day.
  • Work with the Guest Services team to provide highest degree of security and organization in cash drawer reconciliation and management of sales reports.
  • Ensure accuracy and conformity of information entered into museum’s Blackbaud Altru database.
  • Answer phones when at desk.
  • Handle money transactions at the Admissions Desk.
  • Maintain neat public work space and counters.
  • Maintain neat staging area for Guest Services materials.
  • Assist guests and VIP visitors at evening functions and special events.
  • Enforce parking procedures and policies.

 

REQUIRED QUALIFICATIONS

  • Demonstrated ability to provide exceptional internal and external customer service.
  • Team player with strong attention to detail and excellent organizational skills.
  • Exceptional interpersonal communication skills and extreme diplomacy.
  • Ability to interact with all level visitors and be the “face of the institution.”
  • Flexibility in scheduling availability, including ability to work evenings, weekends, and holidays.
  • Technology competency in Microsoft Office suite, including Word, Excel, PowerPoint, Outlook, and Internet applications, and Blackbaud Altru (ticketing, special events, and membership management system). 
  • Experience working with artists and high-level VIP guests preferred. 
  • Coursework, experience, or degree in Art History or Museum Studies helpful.

Apply for this Position Online


AK Café Kitchen Assistant (Part Time)
  

Position Details

DUTIES AND RESPONSIBILITIES

In compliance with Department of Health standards:

  • Occasionally assist in completing basic food orders (heating, simple grilling, arranging and decorating desserts, etc.).
  • Clean food preparation equipment (stove, refrigerator, grill tops, and work surfaces).
  • Wash dishes, glassware, silverware, pots, pans, and other kitchen items with dishwasher. Properly dry and return items to appropriate areas.
  • Oversee levels of sanitation solutions as required by Health Department.
  • Remove trash and transport to dumpster.
  • Stock dry-storage inventory and assist in deliveries. 
  • Maintain kitchen, keeping it in a clean and orderly manner (including sweeping, vacuuming, and cleaning spills).

 

REQUIRED QUALIFICATIONS

  • Familiarity with Department of Health standards.
  • Effective communication skills and ability to follow directions.
  • Efficient, quick, and able to work well in a team.
  • Must be available weekends (hours typically 10 am–3 pm, Friday–Sunday).

 

EDUCATION AND WORK EXPERIENCE 

  • High school diploma or equivalency certificate required. 
  • Related experience preferred.

Apply for this Position Online


Security Guard (Part Time)

The Security Guard reports directly to the Head of Security.

Position Details

DUTIES AND RESPONSIBILITIES

  • Ensures physical security for protection against intrusion.
  • Performs routine security patrols.
  • Performs procedural security, including enforcement of the museum’s key and security badge control policy and detection of embezzlement.
  • Investigates and writes reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.
  • As a primary point of contact for both employees and patrons, it is imperative that a security guard always acts in a professional manner.
  • Listens with empathy to employee and patron issues and concerns.
  • Responds to security and fire alarms, medical emergencies, crimes-in-progress, non-criminal incidents, and natural disasters.
  • Respectfully enforces all museum policies to visitors and staff.

 

REQUIRED QUALIFICATIONS

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Security experience is preferred, but not necessary.
  • Current NY State Security License required prior to start.
  • Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
  • Strong written, verbal, and oral communication skills.
  • Ability to stand for prolonged periods of time.
  • Must be available on weekends and holidays, as needed.

Apply for this Position Online


Art Preparator (PART TIME, TEMPORARY—FALL 2016)

Art Preprators assist with all aspects related to the duties of the Art Preparation Department. Under general supervision from current team members, they must provide a variety of skills related to the handling of works of art to assist in the receipt, installation, and deinstallation of special exhibitions, as well as daily tasks related to the care and maintenance of the museum’s collection.

Position Details

DUTIES AND RESPONSIBILITIES

  • Maintain museum-standard safety operations related to the proper handling of works of art.
  • Follow museum’s protocol related to the movement, packing, unpacking, receipt, and release of works of art within the museum and its related properties.
  • Assist the Registrar’s Department by maintaining protocols related to works of art storage inventory.
  • Perform duties related to the organization and upkeep of art storage areas and Art Preparation offices.
  • Assist team members with the transport of objects from the museum to its off-site storage facility.

 

REQUIRED QUALIFICATIONS

  • Sensitive to the safety and care of works of art.
  • Must thrive in a team-modeled environment.
  • Knowledge of standard tools, practices, and methods related to the care and display of works of art.
  • Experience handling and moving art in a museum/gallery setting.
  • General knowledge in the application of a variety of materials such as adhesives, lumber mechanical fasteners, plastics, and fabrics.
  • Able to stand, climb, reach, balance, lift, and set objects up to 50 pounds.
  • Highly organized with an attention to detail.
  • Must be able to manage time effectively.
  • Display good judgment and decision-making skills.
  • Must be able to communicate effectively, both in writing and verbally.
  • Results-driven and energetic.
  • Desire to participate in opportunities to advance personal and professional growth.
  • Must be available to work occasional evenings and weekends.
  • Must have a valid driver’s license.
  • Must be able to provide two references.
  • Previous experience with rigging and crating a plus.
  • Proficiency in Microsoft Office software (calendar, task module, email organization) preferred.

Apply for this Position Online


How to Apply

Follow the link under the open position to apply for that job. You may apply for multiple positions.

No telephone inquiries or general/unsolicited resumes, please.

Maintenance Representative (Full Time)

 

The Maintenance Representative reports directly to the Head of Buildings & Grounds.

 

DUTIES AND RESPONSIBILITIES

  • Perform a daily inspection of the museum grounds and common areas of all assigned properties.
  • Perform a daily walk through of a specific section of the museum campus, as assigned by the Head of Buildings and Grounds. Report any issues that need attention, for example, chipped paint on doors or walls, lights out, or anything else that is not up to our museum’s standards.
  • Proactively address all problems identified through inspections and communicate actions to management.
  • Perform general janitorial services such as mopping, sweeping, dusting, and general cleanup inside all buildings on a daily schedule.
  • Perform outside maintenance, including snow shoveling, leaf raking, and grass cutting.
  • Perform routine inspections of the parking lot and provide general cleanup of the parking lot and museum grounds daily.
  • Perform routine maintenance functions based upon work orders approved by the Head of Buildings & Grounds.
  • Perform electrical, carpentry, HVAC maintenance, lighting equipment maintenance and installation, painting, basic plumbing, snow removal, and light landscaping services as directed by management.
  • Provide setup and cleanup for museum events (requires some 24/7 availability), as directed by the Head of Buildings & Grounds.

 

REQUIRED QUALIFICATIONS

·         Exceptional interpersonal communication abilities.

·         Demonstrated ability to provide exceptional internal and external customer service.

·         Organized self-starter and strong attention to detail.

  • Computer skills required.
  • Ability to work overtime as needed.
  • Must have a valid New York driver’s license.

 

EDUCATION AND WORK EXPERIENCE

·         High school diploma or General Equivalency Diploma.

·         2+ years relevant work experience in general maintenance.

·         General knowledge of electrical, plumbing, carpentry, and drywall applications.

·         Ability to perform skilled routine repairs.

 

Please apply for this position online:

https://home.eease.adp.com/recruit/?id=15060111