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Jobs

Our Albright-Knox team is made up of people who are passionate about art and who work hard to serve our audiences and help fulfill our mission.

Information Systems Coordinator (Full Time)

Reporting to the Director of Information Technology, the Information Systems Coordinator will help with the daily operations of the museum’s Information Technology Department. This position will help support the museum’s mission by ensuring the museum’s technology resources are available to the staff and operating as expected. This position will be the principal point of contact for providing general troubleshooting and technical support for the museum’s staff and volunteers. The Information Systems Coordinator is an on-site, in-office, full-time position.

Duties and Responsibilities

  • Serve as the first point of contact for employees seeking technical assistance over the phone or email.
  • Walk employees through the problem-solving process. 
  • Handle help desk requests and escalations through tickets or phone. 
  • Follow up on outstanding requests and ensure timely resolution. 
  • Create employee accounts and install/configure employee hardware. 
  • Support, move, install, and operate audio and video equipment for exhibitions and events. 

Required Qualifications

  • Tech savvy with working knowledge of office automation products, databases, and remote-control software
  • Windows Server 2016–2012R2
  • Windows 10,8,7, Mac OS X, and Office 365 applications
  • Active Directory maintenance and Exchange 2013
  • Mac and PC hardware, printers, scanners, computer peripherals, mobile devices (iOS, Android)
  • Client PC connectivity: ethernet, TCP/IP, and VPN
  • File server knowledge
  • Strong customer service and troubleshooting skills
  • Ability to communicate technical information, both verbal and written, to a wide range of employees
  • Ability to lift and move equipment weighing 50 pounds or more
  • CompTIA A+ Certification
  • 2 years+ experience working in a Windows/Mac environment

Apply for this position online

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in working with our team at the Albright-Knox.

The Albright-Knox Art Gallery provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, genetics or any other legally protected status.

  • Albright-Knox staff members in the Sculpture Garden
    About Our Staff
  • Janet Cardiff and George Bures Miller's Telephone Time, 2004
    Contact Us
  • A fall 2015 Curatorial intern helps with exhibition layout planning

    Internships

    The Association of Art Museum Directors has launched an internship program for undergraduate students from under-represented backgrounds. The Albright-Knox is a proud recipient of funding from AAMD as part of this program.

    Learn More
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