About the Albright-Knox Art Gallery
Founded in 1862 as The Buffalo Fine Arts Academy, the Albright-Knox Art Gallery is the sixth-oldest museum in the United States and one of the oldest anywhere dedicated to modern and contemporary art. As one the most prominent cultural institutions in Western New York, the Albright-Knox serves tens of thousands of students, families, tourists, and art lovers each year.
In 2019, the museum broke ground on a transformative campus development and expansion project. Upon completion of construction, the museum will reopen in 2022 as the Buffalo AKG Art Museum. At the same time, the museum has been engaged in a wholesale reevaluation of its institutional identity, with a particular focus on making the Buffalo AKG a more inclusive, diverse, equitable, and accessible institution.
One important element of this effort is the centralization of the museum’s communications and community engagement efforts in the new Communications and Community Engagement Department (previously the Communications Department). This change was made in recognition of the inherent connection between internal communications, public-facing communications, community engagement, marketing, and public programming across the breadth of the museum’s departments. The Communications and Community Engagement Department develops and implements the museum’s communication strategies interventions, and in partnership with other departments coordinates the museum’s community engagement efforts.
The Director of Communications and Community Engagement reports to the Director. As a member of the Leadership Team, the Director of Communications and Community Engagement is an active participant in high-level discussions about museum operations, finances, facilities planning, and strategic decision-making. The Director of Communications and Community Engagement leads a department of three to five staff members who are responsible for the strategic direction for all communications and community engagement efforts. The Director of Communications and Community Engagement also works in close collaboration, as needed, with the Board of Directors, participating in Board meetings and relevant committee meetings.
The Director of Communications and Community Engagement oversees and develops the museum’s communications and community engagement strategies (including social media, marketing, outreach, branding, and other public-facing endeavors) and collaborates with other departments across the museum to devise and implement an institutional strategy for programs and initiatives related to audience development and community engagement. In consultation with the Director and Communications and Community Engagement Department staff, an immediate goal will be to develop and implement a comprehensive, measurable strategic marketing, communications, and community engagement plan for the opening of the Buffalo AKG Art Museum and the ensuing year of museum operations. The work of the Director of Communications and Community Engagement is guided by the museum’s vision, mission, values, and Strategic Plan, and by the principles of inclusion, diversity, equity, and accessibility, the museum’s organizational commitment to which is codified in the Buffalo AKG IDEA Framework.
An exceptional and courageous communicator and a collaborative strategist, the Director of Communications and Community Engagement develops, oversees and deploys the museum’s media, marketing, identity, and community engagement resources and provides hands-on leadership for communications to and engagements with the media and the public. The Director of Communications and Community Engagement personally represents the museum and communicates its identity, image, mission and vision, objectives, priorities, and position in various external and internal public forums, events, and situations. The candidate for the position is an expert in written and verbal communications with a high level of situational awareness and an ability to work under pressure in an ever-evolving communications landscape.
The Director of Communications and Community Engagement is a “face of the museum” regionally, nationally, and internationally, and a spokesperson of record along with the museum’s Director and, as needed, other members of the museum’s Leadership Team. Through a positive, can-do approach and attitude, as well as a keen interest in and sensibility toward financial, social, and cultural advancement of the museum, the Director of Communications and Community Engagement sustains existing partnerships and develops new ones, seeking and cultivating opportunities for effectively communicating who and what the museum is and aspires to be. At the same time, the Director of Communications and Community Engagement is a careful and engaged listener who plays a leadership role in guiding the museum towards its aspirations.
The Director of Communications and Community Engagement embraces opportunities for professional development with an eagerness towards learning new skills and tactics and implementing novel approaches to communications and community engagement.
- BA/BS (minimum) in communications, community engagement, marketing, advertising promotion, public relations, or related field
- Minimum of five (5) years of experience in related field
- Experience in senior management and demonstrated supervisory and staff development responsibility
- Results-driven positive attitude with courage to work effectively under pressure as a public representative of the museum
- Ability to handle challenges and stressful situations gracefully and to respond to tight deadlines effectively, with a sense of humor and positive outlook
- Excellent time management, organizational, and prioritization skills
- Exemplary interpersonal, written, and verbal communication skills
- Demonstrated experience of implementing marketing, communication, and community engagement theory
- Mastery of Windows Office, including strong working knowledge of Microsoft Word, Excel, and PowerPoint, and proficiency with corresponding Google Workspace software
- Established media contacts preferred
- Ability and willingness to work evenings and weekends
- Arts, cultural, or not-for-profit professional experience highly desirable
Apply for this position online