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Jobs

Our Albright-Knox team is made up of people who are passionate about art and who work hard to serve our audiences and help fulfill our mission.

How to Apply

The Albright-Knox is currently hiring for the following position. Please follow the link under the open position to apply for that job. You may apply for multiple positions. No telephone inquires or general/unsolicited resumes, please.

Director of Learning and Creativity (Full-Time)

About the Albright-Knox Art Gallery

Founded in 1862 as The Buffalo Fine Arts Academy, the Albright-Knox Art Gallery is the sixth-oldest art museum in the United States and one of the oldest anywhere dedicated to modern and contemporary art. As one the most prominent cultural institutions in Western New York, the Albright-Knox serves tens of thousands of students, families, tourists, and art lovers each year.

In 2019, the museum broke ground on a transformative campus development and expansion project. Upon completion of construction, the museum will open in 2022 as the Buffalo AKG Art Museum. At the same time, the museum has been engaged in a wholesale reevaluation of its institutional identity, with a particular focus on making the Buffalo AKG a more inclusive, diverse, equitable, and accessible institution.

Among the most important elements of this effort is the renaming of the museum’s Department of Learning and Creativity (previously known as the Department of Education and Community Engagement). This change was made in alignment with the new, expanded Learning and Creativity wing, making the museum an even greater source of engagement and inspiration for the community and the variety of visitors we serve.

The Buffalo AKG seeks a visionary, inclusive, and innovative leader to build and enhance the strategic vision for the museum’s Learning and Creativity Department, including the review of traditional museum education functions (School & Educator Programs, Youth, Teen and Family Programs, Adult Programs Accessibility and Community Programs) as appropriate. The Buffalo AKG celebrates and fosters cross-departmental collaboration and dynamic, out-of-the box thinking.

Reporting Relationships

The Director of Learning and Creativity reports to the Director. As a member of the Leadership Team, the Director of Learning and Creativity is an active participant in high-level discussions about museum operations, finances, facilities planning, and strategic decision-making. The Director of Learning and Creativity leads a department of six to seven full-time staff members and dozens of part-time staff and volunteer docents who work directly with the public to foster playful and enriching learning leading to inspirational knowledge and engagement. The Director of Learning and Creativity also works in close collaboration with the Curatorial, Public Art, Advancement, and Communications & Community Engagement Departments and, as needed, with the Board of Directors, participating in Board meetings and relevant committee meetings.

Position Overview

The Director of Learning and Creativity oversees and develops creative, playful and engaging educational offerings, including classroom learning, interpretive planning for exhibitions, docent programs, and a variety of legacy programs. In consultation with the Director, other members of the Leadership Team, and Learning and Creativity Department staff, an immediate goal will be to develop a comprehensive suite of programs in preparation for the opening of the Buffalo AKG Art Museum and its operations thereafter. An area of development will be programs and initiatives that open possibilities for learning through play.

This position builds upon the museum’s commitment to inclusive, diverse, equitable and accessible practices, working with Public Art, Curatorial, Advancement, and other departments to respond to the challenges and opportunities of vigorously engaging new and existing audiences – school aged through adult, individuals, and families – from a revitalized campus and a dedicated new Learning and Creativity wing with five classrooms. Working closely with the Director of Communication & Community Engagement, the Director will be a visible and collaborative leader, working with key community stakeholders and other partners as the public face for the department, with a goal of expanding the audiences actively engaged with the museum.

The work of the Director of Learning and Creativity is guided by the museum’s vision, mission, values, and Strategic Plan, and by the principles of inclusion, diversity, equity, and accessibility, the museum’s organizational commitment to which is codified in the Buffalo AKG IDEA Framework. The Director of Learning and Creativity embraces opportunities for professional development with an eagerness towards learning new skills and tactics and implementing novel approaches that will make the Buffalo AKG a leader among its peers. The Director will work across departments, developing in-gallery interpretation for all audiences. A keen interest in dynamic, engaging, and innovative programming will be critical to the Director of Learning and Creativity’s success.

Competencies and Qualifications

  • Master’s degree in Education, Art History or related field, plus five years relevant experience in arts education, guest services, public programs, curating, community engagement or related specialization
  • Five plus years experience in managing others/progressive leadership with responsibilities in planning, development, and implementation of educational programs.
  • Engaged knowledge/interest of Modern and Contemporary art practices helpful.
  • Demonstrated ability to develop and maintain of a wide variety of community partnerships.
  • Demonstrated understanding and experience in the application and use of digital technology to engage, communicate, educate, and attract visitors.
  • Demonstrated knowledge of learning theories and audience research data and evaluations methods desirable.
  • Deep commitment, knowledge and application of IDEA best practices in all programs, to broad audience participation.

Skills and Abilities

  • Exemplary interpersonal, written, and verbal communication skills including highly developed public speaking skills.
  • Ability to generate and balance visionary thinking with practical, results-oriented approaches.
  • Demonstrated problem-solving and collaboration skills.
  • Demonstrated team leadership, management, and development skills.
  • Superior project management skills, including organizing and prioritization.
  • Active curiosity about new technologies and avenues for interpretation.
  • Self-directed, able to work independently and efficiently.
  • Ability to maintain the highest level of confidentiality and discretion.
  • Understand and maintain highest ethical standards related to organizational responsibilities and public accountability.
  • Ability and willingness to work evenings and weekends.
  • Mastery of Windows Office, including strong working knowledge of Microsoft Word, Excel, and PowerPoint.

Apply for this position online

Membership Engagement Coordinator (Full-Time)

In 2022 the Albright-Knox Art Gallery will emerge from a transformative campus development and expansion project as the Buffalo AKG Art Museum. The museum is engaged in a wholesale reevaluation of its institutional identity, with a specific and dedicated focus on becoming a more diverse, equitable, inclusive, and accessible institution in every respect.

The Membership Engagement Coordinator will play a critical role in ensuring membership grows and transforms along with the campus to be more inclusive and representative of the diverse array of communities the museum is dedicated to serving and supporting. The Membership Engagement Coordinator is responsible for the overall strategy and management of the Albright-Knox Art Gallery’s membership program. Program oversight includes a wide range of acquisition and retention efforts (both print and digital, including the monthly renewal process), managing all outgoing communications to members, and creating content and text for membership collateral material. Additionally, the program includes the development of membership events and promotional event collateral.

A successful Membership Engagement Coordinator will frequently engage with members at all levels (including members of the Board), in person and via various channels of communication, and will steward members toward deeper and more meaningful philanthropic engagement with the museum.

The Membership Coordinator reports to the Manager of Donor Relations.

Duties and Responsibilities

  • With the Manager of Donor Relations, assess existing membership structure to prioritize growth, inclusivity, and meaningful audience diversification. Oversee development and rollout of revised membership program in conjunction with the opening of the Buffalo AKG Art Museum.
  • Develop and implement successful membership sales and upgrade strategies to increase revenue and strengthen long-term sustainability of revenue growth.
  • Assure fulfillment of all member benefits at all donor levels.
  • Act as the primary point of contact for museum members, handling phone and email queries in a timely manner with excellent customer service. Cultivate individual relationships with members, with the goal of connecting them to one another and to the museum in a meaningful way.
  • Assist the team in the facilitation of the museum’s leadership-level membership program.
  • With the Advancement Associate, oversee the timely and efficient coordination of all membership renewals and associated acknowledgements.
  • Collaborate with the Communications and Community Engagement Department to develop and the Publications and Digital Content Department to produce all collateral messaging to members, supporters, and prospects. Draft and edit paper and digital marketing materials.
  • Conceptualize and deploy annual fund campaigns (three each year) in print and digital formats in collaboration with and under the oversight of the Manager of Donor Relations.
  • Significantly contribute to revenue forecasting; analyze membership and annual fund donor base to make data-driven decisions and share relevant insights with the Board’s Advancement Committee.
  • Coordinate and manage membership events and oversee a calendar of events intended to engage and steward members and donors.
  • Work with the Visitor Services and other departments to create a welcoming and engaging museum visitor/member experience. Train staff in on-site membership needs, including registration, renewal, and benefits.
  • Other duties as assigned.

Required Qualifications

  • Two-year college degree required. Four-year degree preferred.
  • Three or more years of experience in Development, Marketing, Customer Service, or a related field, with proven experience in donor/membership relations or client relationships.
  • Superior Raiser’s Edge/Altru skills preferred, including database management and troubleshooting, querying and exporting information, and training other staff on basic procedures.
  • Excellent administrative computer skills, including strong working knowledge of Microsoft Word, Excel, Access, and PowerPoint. Ability to use the Internet fluently for research purposes.
  • Highly developed written and verbal communication skills, with comfort delivering presentations to live and virtual audiences.
  • Strong planning, organizational, and follow-through skills with ability to supervise staff and volunteers.
  • Motivated self-starter with ability to work independently as well as function as part of a dynamic team.
  • Ability to work a flexible schedule, including weekends and evening hours when required.
  • Arts or cultural professional or non-profit experience highly desirable.

Apply for this position online

The Albright-Knox Art Gallery provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, genetics or any other legally protected status.

  • A Black man, a white woman, an Asian American woman, and a Latinx man
    About Our Staff
  • Janet Cardiff and George Bures Miller's Telephone Time, 2004
    Contact Us
  • Two Black women and one black man standing in the Sculpture Garden

    Internships

    The Albright-Knox is seeking applications for a paid summer internship in the Education and Community Engagement department.

    Learn More
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