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Pre-K–12 School Group Tour Guidelines

Please review our Pre-K–12 School Group Tour Guidelines, below, and our K–12 School Group Tour Terms of Agreement and share this information with your chaperones and students before your visit.

Transportation Subsidy

Book your bus with First Student Transportation (encouraged)

  • Book and schedule your bus through First Student by calling 716.897.5798.
  • Each bus trip scheduled for no more than three hours, beginning at pick-up and ending at drop-off, will be paid in full for Buffalo schools and the surrounding areas.
  • After the trip is completed, First Student will invoice the Albright-Knox. Payment is then covered by funding from BlueCross BlueShield of Western New York.

Use different transportation

  • Book and schedule your bus through a district or a private bus company.
  • The bus company must then invoice the Albright-Knox after the date of your tour to receive payment of up to $140 per bus.
  • Any additional costs are the responsibility of the school or district.

For questions about invoices or reimbursements, please call 716.270.8253.

Museum Guidelines

In order to ensure the safety of the artworks and the people in the museum, we ask you to observe the following:

  • It is very important that we do not touch any of the works of art or the walls of the museum. This keeps them safe, and you safe as well.
  • Please view the art at a safe distance—at least three feet away.
  • It is important to walk slowly and carefully; no running or pushing is allowed.
  • Be respectful to other visitors and guided tours by speaking softly.
  • In most cases, non-flash photography is allowed, but we sometimes ask you not to take photos of artworks on view that we do not own. 
  • Food, drinks (including bottled water), chewing gum, and e-cigarettes are not permitted in the museum.
  • Please use only pencils to take notes or sketch. Pens and other writing instruments are not permitted. (Writing utensils are not permitted on guided tours.)
  • All parcels, purses, or bags larger than 11 x 15 x 5 inches in size, all backpacks, baby carriers, umbrellas, briefcases, video cameras, flashes, and tripods are prohibited. These must be left in the carts provided before your tour begins.

Chaperone Guidelines

Chaperones can enhance the success of a group tour and the amount of learning that can take place by showing active interest in the works of art while supervising student behavior. When students see adults interested and engaged, they are more likely to respond themselves. We also ask chaperones to observe the following guidelines:

  • Please stay with your assigned group at all times, including during and after the tour. 
  • During the tour, please stay actively engaged and refrain from side conversations, as they may distract the students.
  • Please silence your cell phone during your visit. 
  • Shop AK welcomes one group of chaperoned students at a time. 
  • It is the responsibility of each chaperone to review the museum guidelines above, to communicate the rules to his or her group, and to enforce the rules while in the museum. If student behavior is found to be disruptive, the museum reserves the right to ask the group to sit out the rest of the tour.

Arrival Instructions

A smooth transition into the museum gives a visit to the Albright-Knox a successful start. Please review the guidelines below with all adult chaperones and bus drivers.

  • Buses should enter the museum’s driveway from Elmwood Avenue and pull up to the Education Entrance, past the Main Entrance. (see map below)
  • Please enter through the Education Entrance, where you will be greeted by a member of our staff. We suggest arriving 5–10 minutes before your tour start time.
  • You will be allowed to enter the museum up to 15 minutes prior to your visit. 
  • Backpacks, large purses, and winter coats should be left on your bus. If you are unable to leave items on your bus, a cart will be provided for storage upon entry.
  • Before your visit, please divide your students into the designated number of groups indicated in your confirmation letter. All Pre-K–12 groups are required to have a minimum of one chaperone per 12 students.
  • No student may tour the museum un-chaperoned. 
  • Please relay to your chaperones that younger siblings, including those in strollers and baby carriers, are not allowed on guided school tours.
  • Buses may park near the end of the museum’s driveway, near Iroquois Drive, while the group is in the museum. (see map below)

Late Arrival Policy

Our guided tours are given by volunteer docents. To be mindful of their donated time, a tour will still end at its originally scheduled end time in the case of a late arrival.

  • We know that there are circumstances which will cause a school group to be late. If you know you will be arriving past your tour start time, please call 716.270.8276 as soon as possible. If there is no answer, we would appreciate a voicemail message with an update.
  • Groups that arrive more than 20 minutes late might not have the chance to go on a guided tour. If this is the case, your group will be allowed to visit the museum as a self-guided group.

Cancellation Policy

You may cancel up to the 21st of the month prior to the month of your visit.  

  • If a First Student bus is cancelled with less than 48 hours’ notice, your school will be invoiced a fee of $75. In the case of a cancellation, we appreciate a phone call to 716.270.8276. The sooner you call, the more likely it will be that we can find another date for your visit. 
  • If a tour is cancelled due to extreme weather conditions or an emergency, please call 716.270.8276 before 9 am on your scheduled tour date. There is no bus cancellation fee if school is cancelled for any reason. We will do our best to reschedule your tour. 

Lunch Facilities

Please note that the museum does not have lunch facilities for school groups. In warmer months, nearby Delaware Park is a nice place for a bagged lunch.

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