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Pre-K–12 School Group Tour Terms of Agreement

Arrival Instructions

  • We suggest arriving 5–10 minutes before your tour start time. Please make sure to leave all backpacks and large purses on the bus. Please enter through the Albright-Knox Northland main entrance, where you will be greeted by a member of our staff.
  • Before your visit, please divide your students into the designated number of groups indicated on your confirmation letter. 
  • All Pre-K–12 groups are required to have a minimum of one chaperone per 10 students.
  • Please note that tours are 45 minutes in length.

Late Arrival Policy

  • Our guided tours are given by volunteer docents. To be mindful of their donated time, a tour will still end at its original end time in the case of a late arrival.
  • We know that there are circumstances which will cause a school group to be late. If you know you will be arriving past your tour start time, please call 716.270.8276 as soon as possible. If there is no answer, we would appreciate a voicemail message with an update.
  • Groups that arrive more than 20 minutes late might not have the chance to go on a guided tour. If this is the case, your group will be allowed to visit the space as a self-guided group.

Cancellation Policy

  • You may cancel up to one week prior to the date of your visit. 
  • If you need to cancel your tour, please call 716.270.8276. The sooner you call, the more likely it will be that we can find another date for your visit.
  • If a tour is cancelled due to extreme weather conditions or an emergency, please call 716.270.8276 before 9 am on your scheduled tour date. We will do our best to reschedule your tour. 

Tour Groups

  • The Albright-Knox makes arrangements with our volunteers and staff according to the number of students indicated on your Tour Request Form. Please inform the School and Docent Programs Coordinator if that number changes before the date of your visit.
  • Chaperones need to play an active role in order to ensure the success of a group tour. Please make sure to review the School Tour Guidelines with all of your chaperones before arriving to Albright-Knox Northland.
  • Please relay to your chaperones that younger siblings, including those in strollers and baby carriers, are not allowed on guided school tours.

Lunch Facilities

  • Albright-Knox Northland has no group lunch facilities.
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