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Member FAQs

Here are some of the most frequently asked questions we get about Albright-Knox membership. If you don't see your question answered here, please contact us at 716.270.8247 or membership@albrightknox.org.

Becoming a Member

How do I become a member?
You can purchase a membership online, by phone at 716.270.8247, or in the museum at the Admissions Desk.

Do you offer membership discounts?
Yes, we offer discounted Individual and Family memberships for students and seniors (ages 62 and older). Please contact us at 716.270.8247 or membership@albrightknox.org. Or, join online, then send proof of status (photo ID with your date of birth or student ID) to membership@albrightknox.org. Onsite, we also offer a “Buffalo Cultural” discount of 15% to active members of other Western New York area museums, zoos, and aquariums when you present your membership card at purchase.

My Membership

What level is my membership?
Your membership level is located on the front of your membership card.

Where can I find my Membership ID number?
Your membership ID number is located on the front of your membership card.

How can I update my mailing address or contact information?
To update your contact information, please contact us at 716.270.8247 or membership@albrightknox.org.

Do I need tickets for special exhibitions?
Albright-Knox Members are welcome to visit the museum’s collection and special exhibitions at no charge. However, timed tickets may be required for some special exhibitions. Please see our special exhibition pages for further information.

Is my membership tax-deductible?
Your membership contributions are entirely tax-deductible.

Membership Benefits

Do members receive free admission to museum events?
Albright-Knox Members receive free or discounted admission to events and programs. All Members-only events and M&T FIRST FRIDAYS events are free for Members. Members receive discounted admission to classes, workshops, lectures, and many special events.

Does my membership get me into other museums?
Albright-Knox Members at the Individual, Family, and Professional levels receive free reciprocal admission to more than 20 museums across New York State through the Empire State Museums Reciprocal Program. Albright-Knox Members at the Associate level and above receive free reciprocal admission to more than 900 museums throughout North America through the Empire State Museums Reciprocal Program, Modern and Contemporary Reciprocal Membership Program, North American Reciprocal Museum (NARM) Association, Art Museum Reciprocal Network, Museum Alliance Reciprocal Program, and Reciprocal Organization of Associated Museums (ROAM).

Does my membership allow me to bring guests to the museum?
Albright-Knox Members at the Associate level and above receive two or more guest passes, depending on their membership level. Albright-Knox Members at the Sustainer level and above also receive a complimentary Family or Associate membership to share, depending on their membership level. Please visit our Membership page for more details.

Membership Cards

When will I receive my membership card? Can I visit the museum without my card?
We will ship your membership materials 5–10 business days after your purchase. If it has been more than 10 business days since your payment, please contact us at 716.270.8247 or membership@albrightknox.org. In the meantime, when you visit the museum, please check in at the Admissions Desk and provide your name and a photo ID. Proof of membership is required at Shop AK and AK Café to receive your Member discount.

I’ve lost my membership card. How do I get a new one?
Please contact us at 716.270.8247 or membership@albrightknox.org to request replacement cards. In the meantime, when you visit the museum, please check in at the Admissions Desk and provide your name and a photo ID.

Can I give my Membership card to someone else to use?
Membership cards are not transferable. Albright-Knox Members at the Associate level and above receive two or more guest passes, depending on their membership level.

Membership Renewals

How can I renew my membership?
You can renew your membership online, by phone at 716.270.8247, or in the museum at the Admissions Desk. When renewing online, please use the links in the upper right corner to register or sign in; this will ensure that we connect your renewal to your current Albright-Knox Member account.

I have already renewed my membership; why am I still receiving renewal notices?
Your payment and renewal notice may have crossed paths in the mail. To confirm that we have received your membership payment, please contact us at 716.270.8247 or membership@albrightknox.org. Please disregard any notices you receive after your payment has been submitted.

Gift Memberships

Can I purchase a membership as a gift?
Absolutely! Simply check the “This Membership is a gift” box on our membership form and fill in the information for your gift recipient. If the person receiving the membership is already a Member, your gift will add a year to their existing membership. For more information, please contact us at 716.270.8247 or membership@albrightknox.org.

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